Terms and Conditions

Agreement to Terms

These terms and conditions govern your use of Selariventhq financial planning services and website. By accessing our services, you agree to be bound by these terms.

Please read these terms carefully before using our services. Your continued use constitutes acceptance of all terms outlined below.

Important Definitions

For clarity, the following terms have specific meanings throughout this agreement:

  • "Services": Our financial planning consultation, advice, and ongoing support services provided through subscription
  • "Client" or "You": The individual or entity using our services and agreeing to these terms
  • "Subscription": The recurring payment arrangement for ongoing access to our financial planning services
  • "Personal Information": Any information that identifies you or relates to your financial situation, as detailed in our Privacy Policy

Service Usage Terms

The following terms govern how you may use our financial planning services:

Eligibility Requirements

Our services are available to individuals aged 18 or older who are Australian residents or have Australian financial interests. You must provide accurate information during registration and consultation processes.

Account Responsibility

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Please notify us immediately of any unauthorized use.

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You will not misuse our services or attempt to interfere with their proper functioning.

Prohibited Activities

The following activities are strictly prohibited when using our services:

  • • Providing false or misleading information during consultations or registration
  • • Using our services for illegal activities or money laundering
  • • Attempting to reverse engineer, hack, or compromise our systems
  • • Sharing account access with unauthorized third parties
  • • Using our services to harass, threaten, or abuse our staff or other clients
  • • Violating any applicable laws or regulations while using our services

Intellectual Property Rights

All content, materials, and intellectual property on our website and in our services remain the property of Selariventhq or our licensors. You may not reproduce, distribute, or create derivative works without permission.

You receive a limited, non-exclusive license to use our services for personal financial planning purposes only.

Privacy and Data Handling

We are committed to protecting your privacy and handling your personal information responsibly in accordance with Australian privacy laws.

For detailed information about data collection and use, please review our Privacy Policy

Payment and Billing Terms

The following terms apply to all payments and billing for our services:

  • • Monthly subscription fees are charged in advance and are non-refundable unless required by law
  • • All prices include applicable GST and are displayed in Australian dollars
  • • Payment method authorization is required for subscription services
  • • We may change pricing with 30 days' written notice to active subscribers

Important Service Disclaimers

Please understand the following important limitations and disclaimers regarding our services:

We provide services "as is" without warranties of specific outcomes. Individual results may vary significantly based on personal circumstances and market conditions.

Limitation of Liability

To the maximum extent permitted by Australian law, our liability for any damages arising from our services is limited to the amount paid for services in the 12 months preceding the claim.

Our maximum liability shall not exceed the total subscription fees paid in the year prior to any claim.

Client Indemnification

You agree to indemnify Selariventhq against claims arising from your misuse of services, violation of these terms, or provision of false information.

Dispute Resolution

We are committed to resolving any concerns or complaints fairly and promptly. For disputes that cannot be resolved directly:

Dispute Resolution Process

We encourage direct communication to resolve any concerns. For formal disputes, we participate in industry dispute resolution processes as required by Australian law.

Disputes will be resolved according to Australian Financial Complaints Authority (AFCA) procedures where applicable.

International Dispute Resolution

For international clients, alternative dispute resolution may be available through recognized international mechanisms.

EU clients may access the European Commission's online dispute resolution platform: https://ec.europa.eu/consumers/odr

Service Termination

Either party may terminate services with appropriate notice. We reserve the right to suspend services for violations of these terms or non-payment.

Upon termination, access to services ceases, though certain obligations under these terms may survive termination.

Governing Law and Jurisdiction

These terms are governed by Australian law, and any disputes will be subject to the jurisdiction of Australian courts.

Changes to These Terms

We may update these terms periodically to reflect changes in our services or legal requirements. Significant changes will be communicated to active subscribers.

Continued use of services after changes constitutes acceptance of updated terms.

Severability of Terms

If any provision of these terms is found unenforceable, the remaining provisions will continue in full force and effect.

Complete Agreement

These terms, along with our Privacy Policy and other referenced policies, constitute the complete agreement between you and Selariventhq regarding our services.

Questions About Terms

If you have questions about these terms and conditions, please contact us using the information provided elsewhere on this website.

Email Address: contact@selariventhq.com

Phone Number: +61 7 2340 5332

Business Address: 160 Ann Street, Brisbane QLD, Australia

These terms and conditions were last updated on August 24, 2025

Version 2.1 - Updated for Australian regulatory compliance