Privacy Policy & Data Protection

Our Commitment to Your Privacy

At Selariventhq, we take your privacy seriously and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our financial planning services.

We believe transparency is essential when it comes to your personal data, and we're committed to giving you control over your information.

Information We Collect

We collect information that helps us provide better financial planning services and improve your experience:

• • Contact information including name, email address, phone number, and mailing address
• • Financial information you choose to share during consultations, such as income, expenses, and financial goals
• • Website usage data including pages visited, time spent on site, and interaction with our content
• • Technical information such as IP address, browser type, and device information for security and functionality purposes

How We Use Your Information

We use your personal information for specific, legitimate purposes related to our financial planning services:

• • To provide personalized financial planning consultations and advice
• • To communicate with you about your subscription, appointments, and service updates
• • To improve our services based on user feedback and usage patterns
• • To ensure the security and proper functioning of our website and services
• • To comply with legal obligations and regulatory requirements in the financial services industry

Legal Basis for Processing

Under Australian privacy law and international regulations, we process your data based on:

Primary Legal Basis: We process your data based on your consent for marketing communications and legitimate interests for service provision and security

How We Share Your Information

We limit data sharing to essential service providers and legal requirements:

• • With trusted service providers who help us deliver our services, such as payment processors and appointment scheduling systems
• • When required by Australian law, court orders, or regulatory authorities such as ASIC
• • We never sell your personal information to third parties for marketing purposes

Cookies and Website Tracking

We use cookies to improve your website experience and analyze usage patterns.

For detailed information about our use of cookies, please see our Cookie Policy

Protecting Your Information

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

How Long We Keep Your Data

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Financial planning records are typically retained for seven years in accordance with Australian regulations, while website usage data is generally deleted after two years.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information:

• • Right to access your personal information and understand how we use it
• • Right to request correction of inaccurate or outdated information
• • Right to request deletion of your personal information in certain circumstances
• • Right to restrict processing of your data for specific purposes
• • Right to withdraw consent for marketing communications at any time
• • Right to lodge a complaint with the Australian Privacy Commissioner if you believe we've mishandled your information

Children's Privacy

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware that we've collected information from a child, we will delete it promptly.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We'll notify you of significant changes via email or prominent notice on our website.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your privacy rights, please contact our Privacy Officer: